Shipping & Payment

We produce our puzzles in Ukraine. Depending on the shipping destination we proceed:

- orders within the US from our warehouse in Seattle, WA

- orders within the EU from our warehouse in the Czech Republic

- orders for the rest of the world from the warehouse in Ukraine

The cost of delivery is $9.99. We provide free shipping for orders over $150.

The courier service may vary depending on the destination country. We provide the tracking number and the name of the courier by email once your order is ready to go.

In case your shipping has been lost, please contact us at hello@cartonic.store and we'll suggest the solution.